Season Pass/ Ticket Seller
The Season Pass/Ticket Seller handles guest ticketing transactions with efficiency and accuracy while maintaining the high standards of customer service that our guests have come to expect.
As a primary point of guest service contact, tasks will be performed in a welcoming and professional manner. Pass/Ticket Sellers ensure positive, accurate, prompt, and courteous service, while helping guests select products that best suits their individual needs. Sellers work efficiently to conduct ticket and ticket-package transactions but are also responsive to positively answering or directing guest's questions/concerns (in person and on the phone). Additional duties include collating receipts, general filing, and conducting accurate cash outs.
Requires a high school or equivalency degree. A professional and friendly personality is essential to this important service role. The right candidate will be able to maintain a pleasant, responsive, helpful and knowledgeable attitude while juggling many demands and sometimes challenging guests. Excellent listening/communication skills are necessary as is an ability to accurately perform basic math. Previous customer service experience, included cash handling, and general computer knowledge is preferred- especially if with RTP systems- though willing to train the right candidate. Timely and reliable attendance is absolutely essential. Must be available to work a flexible workweek (including holidays and weekends- our busiest times).