Director of Mountain Operations

Mountain Operations
(Full Time / Year Round)

Summary

Sugarbush Mountain Resort is seeking to hire a Director of Mountain Operations to join our team. The ideal candidate will embrace our mission of lifelong adventure and camaraderie, and promote our core principles of respect, integrity, teamwork and sustainability. The Director of Mountain Operations will oversee, administer, and coordinate the guest experience at Sugarbush Resort which includes direct supervision of lift operations, trail maintenance, and all aspects of summer operations.  The candidate must also possess strong leadership, problem solving, organizational and communication skills. 

 

This is a full-time, year-round position with a comprehensive benefits package including health, dental, and vision insurance, flexible spending account for both medical and dependent care, 401k,  paid time off, daycare and free access for you and your eligible dependents to all mountain activities including skiing, golf, and our onsite Health and Recreation Center.

 

Responsibilities

  • Evaluate snow surface regularly, preferably on skis or snowboard, in order to offer input to daily snowmaking and grooming plans and to provide constructive feedback to snowmaking and grooming personnel. 
  • Oversee departmental safety training, operational trainings, and development of customer service and safety culture in the Mountain Operations departments. 
  • Identify operational improvements and oversee resulting plans of action. 
  • Direct the activities of subordinate managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals
  • Lead by example, with all professional behavior and decisions made in alignment with Sugarbush’s mission and principles.

Requirements

Education – High School diploma required, BA or BS preferred
Minimum 5-7 years of experience in ski area operations management
Supervisory/management experience required, preferably in mountain operations. 
Lift operation experience required 
Technical knowledge base pertaining to snowmaking and grooming operations required with particular emphasis on allocation     of resources and evaluation of quality and productivity.
Basic financial management skills with an emphasis on budgeting and managing to budgets required
Must have valid Drivers License and an acceptable driving record