Resort Cancellation Policies

Advance Purchase Tickets

Date Changes

If plans change and you need to alter your start date or number of days skiing or riding, no problem. Simply call us at 800-53-SUGAR or email us at seasonpass@sugarbush.com with your date change or cancellation request prior to 10am on the day the ticket is starting to make your change. You are responsible for any increase in price between the original ticket(s) and the new ticket(s) price (current online rate applies). If the new ticket(s) are less expensive, you’ll receive a credit valid at Sugarbush with no expiration date. All date changes are subject to capacity restrictions.

Cancellation Policy

You may cancel your advance purchase tickets at any time before 72 hours prior to the start date of your ticket for a $10 cancellation fee, or 100% credit valid at Sugarbush with no expiration date. Simply call us at 800-53-SUGAR to cancel your tickets. Tickets are non-refundable within 72 hours of the start date.