Cancellation Policy

Ski & Ride School Reservations & Cancellation Policy 2021/22


Advance reservations are required for all Ski & Ride School programs throughout the season.  Reservations can be made up to 48 hours in advance online at Sugarbush.com or by phone daily from 8:30 AM to 4:00 PM by calling 802-583-6542.  All programs are subject to availability and may sell out.  Same day availability will be very limited so please book in advance. 

Reservations are charged in full when booked.

Cancellations and reservation changes made by 4:00 PM two days prior to their effective date will receive a full refund. Cancellations and changes made by 4:00 PM one day prior to their effective date will receive a refund minus a $25 cancellation fee or a full credit toward future lessons. Same day cancellations and changes will receive a refund minus a $50 cancellation fee or a credit toward future lessons minus a $25 fee. Please note that rescheduling a lesson is considered a change to your reservation and will incur the appropriate fee. Weather and snow conditions are not viable reasons for cancellations.

No-Shows will be charged for the applicable lessons in full and any subsequent lessons will be cancelled. Cancellations made after the scheduled lesson time are considered a No-Show and will be charged the full amount. To make any changes or cancellations please call 802-583-6542.